SASRIA claims assessors: riot, strike & unrest damage
SASRIA cover protects property against damage caused by riots, strikes, public disorder and civil commotion, risks excluded from ordinary insurance policies. When unrest causes damage, insurers need assessors who understand how SASRIA claims are handled.
Sterling Assessing assesses SASRIA claims for damage across all categories of property, from homes and shops to commercial and industrial premises.
What we assess
SASRIA Claims we handle
Our assessors work from Pretoria and travel to sites in all nine provinces of South Africa.
- Riot and public disorder damage
- Strike-related damage
- Civil commotion and unrest
- Looting and malicious damage during unrest
- Fire damage caused by unrest
- Residential, commercial and industrial property
- Stock and contents losses
- Large-scale unrest events
Our approach
How we assess SASRIA claims
- 01
Prompt contact and site visit
Once instructed, we contact the insured, explain the process and arrange an inspection. Our assessors travel to the site anywhere in South Africa.
- 02
Establishing the cause
We confirm that the damage resulted from riot, strike or public disorder, gather supporting evidence such as police case numbers and news reports, and document the loss for the SASRIA process.
- 03
Quantification against the policy
Quotes, invoices and replacement values are tested against market rates and the policy wording, including limits, excesses and any under-insurance.
- 04
Clear report and recommendation
The insurer receives a concise, evidence-based report with photographs and a settlement recommendation, and every step is tracked hourly in our own claims management system.
FAQ
SASRIA Claims: common questions
What is SASRIA cover?
SASRIA is a state-owned insurer that covers damage caused by riots, strikes, public disorder and similar events. The cover is usually added to a normal insurance policy through the insurer or broker.
How is a SASRIA claim different from a normal claim?
The cause of the damage must be linked to a riot, strike or public disorder. Establishing and documenting that link is a key part of the assessment.
Do you assess SASRIA claims for businesses?
Yes. We assess SASRIA claims for all property categories, including shops, warehouses, factories and their stock and contents.
Need an independent assessor?
Email [email protected], call 012 880 4733, or send us a WhatsApp. We cover all of South Africa from our Pretoria office.
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